How to hide the Information OnDemand icon/link in BusinessObjects XI Release 2 Service Pack 3 InfoView on WebSphere

June 17, 2009 at 4:12 pm

[] [] [] [] [] []

Symptom
How to hide theInformation OnDemandicon/link in BusinessObjects XI Release 2 Service Pack 3 InfoView on WebSphere.
Cause
In case of the WebShpere application server, the web.xml file needs to be modified in two different places instead of one as in the case of Tomcat.
Resolution
Modify thehome.jspfile
1. Back up the home.jsp file found here:
<WAS installed directory>\AppServer\profiles\<AppServer name>\installedApps\<Cell name>\<desktop.war application [...]

How to configure XI 3.1 Query Builder tool to communicate to BusinessObjects Enterprise using SSL?

June 17, 2009 at 3:07 pm

[] [] [] []

Symptom
BusinessObjects Enterprise XI 3.1 servers configured to use SSL over CORBA for server-server communication.Java Web Application Server hosting InfoView, CMC and Query Builder configured to use SSL (by specifying Java System properties businessobjects.org.oci.protocol, certDir, trustedCert, sslCert, sslKey and passphrase.Query Builder returns error "NoClassDefFoundError com.crystaldecisions.thirdparty.com.ooc.FSSL.TrustedDecider"
Resolution
Default Query Builder web application lacks the SSL libraries.Copy the files freessl201.jar, [...]

How to run the BusinessObjects servers on domain account?

June 17, 2009 at 3:02 pm

[] [] [] [] [] []

Symptom
BusinessObjects Enterprise (BOE) services run under the ‘localsystem’ account by default.燦eed to燾hange the account that a BusinessObjects Enterprise (BOE) service runs under.
Reasons to change the account are as follows:
燭he service requires network access.燭he service requires the settings of a particular account.燙ompany policy dictates that the service must run under a particular account.
Reproducing the Issue
BusinessObjects Enterprise [...]

Should the @Clustername be Used When Logging On using BusinessObjects Enterprise XI Release 2 Java SDK?

June 17, 2009 at 2:55 pm

[] [] [] []

Symptom
Logon using the CMS cluster name (@clustername) fails with Enterprise Java SDK.Logon succeeds when a member CMS name.Why does the @clustername logon fail?
Cause
Enterprise Java SDK XI Release 2 and older do not persist CMS cluster member lists between application startup.Whenever an Enterprise Java SDK is started up, it must be ‘bootstrapped’ – connect to a [...]

BusinessObjects Enterprise XI R2 BIPlatform Web Services – How do you Determine If a Parameter is Used in a Crystal Report?

June 17, 2009 at 5:31 am

[] [] [] []

Symptom
BusinessObjects Enterprise XI Release 2 BIPlatform Web Services Java Consumer ApplicationSchedule a Crystal Report with ParametersThe crystalReport.getPluginProcessingInterface().getReportParameters().getParameters() returns all parameter fields in the report, whether they are used or not.How do you determine whether a parameter is being used in the report?
Resolution
Look in the ReportParameterOptions collection to see if ReportParameterOptionEnum.IS_NOT_USED is present.?If it is present, [...]