RRI jump to R/3 – transaction “RSBBS_WEB” is unknown
Symptom
You’ve configured a RRI jump to a R/3 transaction. If you do the RRI jump in the web the ITS window throws an error message like this:
Transaction RSBBS_WEB+RSRR_WEB-H is unknown
The issue occurs after applying a new support package to the R/3 target system.
Other terms
web RRI, transaction unknown, RSBBS_WEB+, ITS
Reason and Prerequisites
The issue is caused by a wrong Basis Support Package
Solution
The solve the issue please follow the instructions from SAP Note 1360904
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